Refund Policy

Failed generations

If a generation fails on our side, the credits for that attempt are returned to your balance automatically. You do not need to email us for that refund.

Unused packs

Unused packs are refundable within 7 days of purchase if no credits from that pack have been used. Email [email protected] and include the email on the account and the approximate purchase time.

Chargebacks and misuse

We may decline refunds when there is evidence of abuse, fraud, or repeated chargebacks. Credits used for successful generations are not refundable.

Content complaints

Email [email protected] for a pack refund or content complaint. We remove content promptly on a complaint.